Late Text before Update about Failed Delivery - Consumer Complaint for J&T Express Philippines

J&T did not update earlier about my parcel's delivery and I have only received the text now and come to find out via Shopee Update that the parcel delivery did not happen because unable to push to delivery. LASTLY, THEIR CONTACT NUMBER FOR J&T KABANKALAN IS NOT WORKING THEY SHOULD UPDATE IT SO CUSTOMERS IN THE AREA CAN REACH OUT AND ASK FOR UPDATES ABOUT THEIR PARCELS!!! VERY DISAPPOINTING EXPERIENCE ~