Covid protocol - Consumer Complaint for PEP STORES

I visited the Centurion Mall on Sunday, 20 December 2020. I was in at least 17 different stores. My 2nd last stop was at PEP- next to Mr. PRICE. How the workers from PEP handle Covid and the safety of their customers is TOTALLY different from all the other stores. 1) No one made sure everyone sanitizes their hands on entering. 2) I waited in line and saw two of the cashiers with their masks on their chins. I asked the cashier Wendy to put her mask over her nose before I would pay. She laughed in my face. I insisted and she kept being smug and I had to ask twice again. She communicated in a language I did not understand with the two customers next to me - also not wearing their masks over their noses and mouthes. I asked why PEP don't insits that customers AND cashiers think of other people in these times. I asked to speak to the manager. They dismissed my requests and made a joke out of everthing. To say I am DISGUSTED is and very dissapointed is putting it mildly. I loved to shop at PEP - usally the shop at the Elarduspark Centre, but will think very carefully in the future. Definitely not PEP at the Centurion Mall ever again. Lynette Seegers