On 27 may 2021 at approximately 16:45 I was at click Pinecrest in pinetown. I bought the 90ml oh so heavenly perfumes that were on special. Three cans for R60.i was suppose to have made a payment of R60 only. When I received my receipt as well as the perfumes, I noticed I was charged R124,95 for all three of those perfumes. I informed the cashier that was assisting of that I was over charged for products that were on special.she kindly assted me by informing that she will go back onto the shelf and rectify the mistake that has happened. Upon her return she arrived with a Mr sikhumbuzo mlaba whose name badge stated that he was the manager of the store.Mr sikhumbuzo did not greet me, nor did he identify himself and explain what was the problem with there being an over charge on my purchase. Instead he rudely shoved papers and a pen at me to sign,there was no batho Pele principles that were administered. Instead he treated me with utter disrespect at the incompetence of him as well as some of his fellow employees.when I asked him to please identify himself, he banged his chest, showing me his name badge long after I had already seen his name tag.
I have never experienced such service from clicks in Pinecrest. This is my first time experiencing such attitude. I am disgusted and disappointed.