Courier Gave the Pouch to Another Person - Consumer Complaint for LBC - Head Office



SENDER
Ma Dayanara Lausa
On May 26, 2021, I have sent a document package through LBC to Commission on Higher Education-NCR, 2F HEDC Bldg. CP Garcia, Diliman UP Campus, Quezon City, Metro Manila. Tracking Reference Number: 1497 1598 8470.

The pouch was specifically ATTN to Ms. Caren Mararac. Your courier gave it to the person named Edison Caruatal. However, the CHED NCR Records Section said that they did not receive the documents. Moreover, there is no Edison Caruatal among the main lobby guards. How can your courier give the package to an unauthorized person?
Comment
COMPLAINT #15108 - Delivery Issues
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