Mpho - Consumer Complaint for PEP STORES

Was at alberton city pep store and i am disappointed and discussed as to how your staff member handled a issue of my mask falling just under my nose. When we arrived at the store my mask had been under my nose and was asked to put in over which i did do. My partner was taking a few items from the shelf and her mask unfortunately fell off amd when he saw he shouted at her say i already told you to put it on which he did t tell her but me when arriving. When we said he doesn't need to be rude he followed my mother in store saying u wena u talk to much and that was my last straw with this rude and abusive employee of pep stores. We approached the manager and she was so confused as to what was going on as he waa loud with her as well. I was about to spend r2500-r3000 on Christmas clothes for my kids but left it due to his abusive behavior towards my family. 2 other customers also left the store due to Mpho being rude. If this is how pep store employees treat customers then i dont know. I will never shop at any pep stores again i will rather support another clothes outlet. My family also will never put there money into pep either. I buy at pep every month at least twice a month but never again and to loose a big sale like that due to 1 rude employee.