I have placed an order on the 22nd of March this year and after fighting numerous times about my delivery I asked for my money back. I’m still waiting and my order now says it’s complete online! I did NOT receive my order or my money!!! I want my money back.
No one is assisting me with this either. I just keep getting calls with empty promises from Makro Riversands Customer Services.
I will never order anything from this fraudulent company ever again!
If I don’t get my money I am getting legal assistance as this is a crime to steal from a customer.
No delivery or money back on order - Consumer Complaint for MAKRO - Head Office
RECIPIENT
MAKRO - Head OfficeReply by Letta on 5 October, 2020
Comment I have the same problem as well I cancelled my order on the 3rd September 2020 but up to this date I haven't received my refund when I phone there always empty promises worse thing when I phone last week I was told the captured money on the system is only for the item I purchased but not with delivery charges that I have paid as well. Their service is so poor if I don't get my refund this week as well I will seek legal action
COMPLAINT #6587 - Refund / Exchange Issues