Over billing since Dec 2019 - Consumer Complaint for Vodacom - Head Office



SENDER
Madeleine Beukes
Good day,

Upon review of my billing since the new contract, I have realized that Vodacom has indeed not corrected the amount payable for the Apple Watch as indicated on this contract on their special that was never loaded.
It was said this this would be corrected.

The amount deductible for the watch, according to the brochure - should have infact been R 279 per month and not R 416.52 as loaded for my account.

Please advise how this is going to be credited and corrected with immediate effect as Vodacom ensured me on the day that this contract was taken out on.

Looking forward to your URGENT response.

Thanks,

Madeleine
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COMPLAINT #7259 - Billing or Collection Issues
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