Settling account - Consumer Complaint for Bradlows - Head Office

I did go to midrand bradlows to settle my account the laddy told me the amount I did paid that amount and she gave the number to call so that they will cancel my debit so I did today I get cal from lebohang from bradlows finincial telling me that I owe bradlows, I'm so angry and irritated asking my self that is that the way you are eating people's money?