Pathetic service form Vocacom Insurance - Consumer Complaint for Vodacom - Head Office



SENDER
Magaretha Johanna Schoonwinkel
I’m a very unhappy Vodacom Insurance customer.
Vodacom insurance is very quick to take my money every month but in return I receive no service.
I’ve been try to get hold of Vodacom Insurance since Tuesday 5 February2019, it’s now 10 days. Nobody answer the phone, it’s just the pre-recording and the call get cut. I tried to phone Finrite directly, yesterday a lady at reception took down my details and promised an administrator would call me back as they are experiencing high call volumes. Nobody call. Again I called Finrite directly today and my call just get forwarded to Vodacom nobody answer.
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COMPLAINT #1675 - Other Issues
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