Pharmacist's attitude and system upgrade - Consumer Complaint for Clicks Store - Head Office



SENDER
Magogodi Motlhake
I went to clicks mafikeng mall on the 15th of april 2021 for my chronic medication, pharmacist explained to me that i must go to my medical aid & change as i relocated to mafikeng, i did that and changed from klerksdorp to clicks mafikeng mall. i went to clicks mafikeng mall on the 19th i was assisted by L Motlhale i explained to her that i relocated to mafikeng & she called clicks klerksdorp asked them to cancel my collection as i relocated to mafikeng. On the 26th april i went to clicks mafikeng mall again and assisted by L Motlhale i explained to her again she spoke to me with an attitude that she can't keep on calling clicks for me i must buy airtime & speak to them my self, i only got 1 item instead of 2 now i went to a workshop for a week without medication please upgrade your system so that when there are changes made for a customer everyone(pharmacist) will be able to see.
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COMPLAINT #14258 - Customer Service Issues
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