Rude cashier - Consumer Complaint for PEP STORES



SENDER
Mahlaku Mogoashane
RECIPIENT
PEP STORES
I was at Pep witfield square on main road witfield. I arrived 15 mins before the store closes, we were going to buy school pants.
There are 2 fitting rooms, 1 was locked, so we waited, for the other customer to finish. When the store closed we were still inside, the cashier started to make rude comments,I ignored and waited for my son to finish fitting, at this time there is no attended at the fitting room.
So the cashier continues to talk to one of the staff complaining about us being inside the store while she wants to go home.
I eventually tried to explain to her that we have been waiting for a fitting room, and there was no attendant, she actually continued shouting that it's my responsibility to tell them when the fitting room is locked.
I was shocked and embarrassed that my son had to witness a cashier who behaved like that.
The behavior was totally uncalled for, and clearly I will not go back to that store again.

Date: 12/02/2021
Time: 17:31
Name of cashier: Pearl
Comment
COMPLAINT #11967 - Service Issues
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