We purchased a laptop according to what was printed on line. When we went to purchase the laptop we showed the person the specs that were advertised and she went to get the laptop. Upon checking the spec at home we had been given the wrong product. We returned to the store on Tuesday to advise them of the error. The service that we received was DISAPPOINTED and DISGUSTING. Your sales staff in the electronic need some serious training as they have absolutely no idea what they are selling. Finally the manager of the section assisted and he said it was an advertising error. We went back to the store today to return the laptop and purchase another laptop. Yet AGAIN we had the same problem staff having no idea what they selling, no product knowledge and borne extremely rude. I suggest that you seriously have a look at this situation at your store in Port Elizabeth. I also work in retail and I have gave the service that you staff give I would be in serious trouble