MATURITY OF PENSION PLAN - Consumer Complaint for Eternal Plans Incorporated - Head Office

My policy was supposed to be matured on JUNE 1, 2020, sad to say I came to your branch in Greater Lagro, Quezon City at 4M Square Building, Qiurino Highway, so I found out that your branch office is already CLOSE and I ask to the administration of the building where is your other branch and the lady that accompanied me told that even in Zabarte Novaliches is already CLOSE.
How can I claim my money from your office?? I'm residing in San Jose del Monte, Bulacan so thats why I went to your nearest branch office assuming that I can get my money.
I have already received my Certificate of Full Payment last February 28, 2006, signed by Mr. DOMINGO R. ALMONINIA JR.-President & COO, and Mr. ANTONIO L. CABANGON CHUA -President.
I hope for your immediate action from your office.