Insulted and threatened by security - Consumer Complaint for PEP STORES



SENDER
Mantoa Mokhele
RECIPIENT
PEP STORES
On the 9th of April I was at Pep at Vaal Gate. I was threatened by a guard at the door. He asked us to que outside and we did, I was number 1. As I was standing people walked in the shop then a lady behind me,she was number3 behind she approached him and asked if he was aware that while he went inside there are people who walked in. He started being aggressive to this lady saying insults to this lady. Me as a person who was in front I said to him"abuti this lady she was asking a question,she was not being disrespectful, it seems like you have a selective hearing because you are already not approchable". He responded by saying "you are educated ne" and I said"yes". He threatened to kick me, beat me up and with his finger right in my face. I went to get my husband because he said I should go and get him. I was abset and scared of this seeing that I am a woman and he is a man. He said he was rude to me because of the incident that happened a day earlier. How is that my problem? With the amount of gender violence against women and domestic violence happening in the country, its shocking that we have people who are violent against women in big retails like Pep store, who bravely said to me in front of other customers that he will beat me and kick me. I am traumatized by this and will never go to that store again.
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COMPLAINT #13819 - Other Issues
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