Wrong chronic medication - Consumer Complaint for Clicks Store - Head Office



SENDER
Marcia maseka
I went to Clicks The Crossing Mafikeng on 02 June 2021 jut before they closed to collect my pre-packed chronic medication. When I got to the car I realized that there is 1 box of Bilocor 10 that is short (they have me only) and there was a bottle of
Venteze-2, I don't know what these are for. When I went back, the security told me pharmacy people have already left and I must come back the following day. Mind you, I don't stay in that area and I have to use my petrol to sort out a mess that was created by incompetent staff.

Why is there no quality check before meds are given to patients? This is an inconvenience.
Comment
COMPLAINT #15321 - Other Issues
Required to inform you about complaint approval (or reject).
We will not publish your email.