Unreasonable refund And reply - Consumer Complaint for Food Panda Philippines

I ordered in mcdo using food panda. They only delivered the drinks and 1 fries. Its been 3 days and we are only going back and fourth with the template email reply that i get. They even said they will call me but no one did. They said i wasn't replying but they replied on the email i sent them. I want to know how they came up with 114 pesos refund when my total was 372. Food panda is forcing me to pay for something i didnt even get. And i had to wait 45days for my money to be put back on my bank. This is all documented!