Hi!
I called at 5:31 am today (September 03, 2020) on your customer service due to some package I cannot track using the tracking number provided at me by the 3rd party courier. I used my mobile number I provided.
The agent who answer my call was so unprofessional and disappointing! He never let me finish my question or my my sentences! He keeps on interrupting me! Is this how LBC customer service works? He didn't even tried to talk to me in a respectful manner!
And when I pointed it out to him and ask why he keeps in interrupting me, he just keep on blabbing as if he was butthurt! Imagine, I was the one who called and asking for a customer service that could help me with my package issue but I was the one who got to listen to him blabbering wihout him trying to resolved my issue!
This is totally unacceptable! This is my first time that a customer service agent do this to me! So unprofessional and awful service!
I want an action for this and to be notified for an update!
Thanks!