Fibre relocation - Consumer Complaint for Vodacom - Head Office



SENDER
Mariette Erasmus
I have applied for Vodacom fibre relocation on 7 September 2020. I was told that standard policy is 30 days for relocation for fibre to home. This is a business account but according to Vodacom consultants, having a residential address, it is low priority and considered as fibre to home. I work from home. This is affecting my business badly.

The 30 days are over. This is breach of contract.

Should I not get a response from Vodacom within 24 hours, I will cancel my fibre contract with Vodacom.

Comment
COMPLAINT #7220 - Service Issues
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