Clicks Labori Paarl double standards and shocking customer service - Consumer Complaint for Clicks Store - Head Office



SENDER
Marinus
I went to get a prescription from Clicks Laborie Paarl pharmacy today. Mr Jeshal Jeram (P47696) attend to me. After presenting the printed prescription that I have received from my Dr via email he informed me that he needs the original. I responded by saying that they are the only pharmacy that asks for this. He returned by script and said in a very hostile, disrespectful and rude manner that I can go to anther store to get my prescription. Earlier this week I have used the same format of script just a nother pharmacist at the same branch who gave me the medicine without any hassle. The manager at this branch, Wessel Louw, was just as rude and also treated me in a hostile manner.
The ordeal was very traumatizing and I feel victimized and discriminated against. The behavior of both these gentlemen are completely inappropriate and does a lot of damage to the Clicks brand. After this I went to anther Pharmacy Chain and got the medicine with the same script without any form a hassle.
Comment
COMPLAINT #14882 - Customer Service Issues
Required to inform you about complaint approval (or reject).
We will not publish your email.