Super late delivery and tampering of receipts - Consumer Complaint for Shakeys



SENDER
Marjorie Teruel
RECIPIENT
Shakeys
We called on oct 10,2020 and ordered foods. We were told delivery will arrive at exactly 10:55pm. But it arrived exactly at 11:47pm and we talked to miss Marisol the DELCO in the shopwise shakeys santana grove branch in sucat Paranaque. And she said we ordered at 11:25pm when in fact we ordered at 10:25pm and recieved a text from shakeys at 10:47. The problem was talking to Marisol and insulted us and make us feel like we are after the free delivery. Money for payment was already on the table. We were very insulted by that Marisol. She dont know how to handle and talk properly to your customers. We did not accept the foods.
Comment
COMPLAINT #7302 - Delivery Issues
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