First We would likeyou to know that we love Shakeys. But we are very disappointed with todays service, First it was Late ,then MOJOS was not discounted, Finally the CARBONARA was spoiled,
we appreciate your Rider PIA for going for an extra mile with the service,She gave us assurance and excellent Customer service for what Happened, She even went back to us to deliver the SUPERCARD that THE BF AGUIRRE BRANCH forgot to include with the 999 PROMO, and the supposedly COMPLIMENTARY FOOD,SO PLS.hire more RIDERS LIKE PIA.
We were also Disappointed with ALEX the MANAGER/SUPERVISOR of SHAKEYS BFHOMES AGUIRRE PARANAQUE
We talked over the phone she apologized But after that she would like us to pay the LATE DELIVERY Food items because according to her She's saying it will be charged to them. And in return she promised that SHAKEYS BF AGUIRRE will deliver the same 999 PROMO anyday we wanted, So it gave us an impression of she's more concerned with billing that THE CUSTOMER'S HEALTH. For your information Two of us have eaten the SPOILED CARBONARA, until I got a taste of it and spit it out and stopped them from eating it, Because it was spoiled. I Hope that Shakeys should be more careful with their food handling because it might cause someone else's LIFE. and instead of worrying about the Bill, I think you should worry about your CUSTOMER FIRST.ALSO MANAGER ALEX ASKED PIA (RIDER) TO NOT GIVE THE COMPLIMENTARY FOOD IN EXCHANGE OF LATE SERVICE AND SPOILED CARBONARA, BECAUSE WE REFUSE TO PAY. SO ITS OK THAT WE HAVE EATEN A SPOILED CARBONARA, BECAUSE WE ARE NOT PAYING THE ORDER?
ALEX the manager of SHAKEYS BF AGUIRRE FOR US, LACKS COMPASSION AND HEART TOWARDS CUSTOMERS. We hope that SHAKEYS PHILIPPINES Will do something about this, BECAUSE WHAT IF A CHILD OR AN ELDERLY ACCIDENTALLY EATEN A SPOILED CARBONARA?? WHAT WILL YOU DO? ARE YOU GONNA ASK TO still PAY THEIR ORDERS BECAUSE IT WAS PROCESSED AND IT WILL BE CHARGED TO YOUR BRANCH??
ATTACHED IS THE ORDER NUMBER, ORDER REFERENCE NUMBER PICTURE OF THE CARBONARA WITH THE TIME IN THE CP THAT WE HAVE DISCOVERED IT WAS SPOILED, A VIDEO OF ME SAYING IT WAS SPOILED, AND YOU CAN ALSO ASKED PIA BECAUSE WE ASKED HER TO SMELL IT.
SHAKEYS BF AGUIRRE BRANCH PARANAQUE, TOOK THE SPOILED CARBONARA SO YOU CAN ALSO HAVE IT CHECKED THERE thanks
if you were looking for receipt they TOOK it
GOD BLESS.