No Ice Cream for Months - Consumer Complaint for Burger King - Head Office

The Burger King, Marquee Mall, Angeles City Pampanga has not had ice cream for at least 4 months. I weekly go there for a Mocha Joe Frost. The cashier says the ice cream maker is broken. I really believe the the workers are too lazy to make my drink. Either way this is an issue that needs to be corrected. Where are the owners? Where are Burger King quality control inspectors? I never order food without my drink and I'm just one customer. This Burger King must be loosing millions of pesos in revenue each week.