VERY BAD SERVICES - Consumer Complaint for Vodacom - Head Office

I have been a Vodacom customer for more than 18 years and have always paid my contract on time. The last few months I have been struggling income wise. My phone contract is for business and personal use. Vodacom just went ahead and cut my services without notifying me. I paid R500 on 10/06/2019 and was told my services will be activated within 4 hours. 4 hours came and went and nothing happened. I can't call to find out what is going on as my services are still deactivated. A third party , my wife, had to phone and follow up. It was said that they can not activate the service as there was still an amount outstanding. On 15/06/2019 I paid the balance of R3845.00. I was told that I would be back on line within 2 to 4 hours. 2 to 4 hours turned into 3 days. Nobody can tell me what is going on. The Client Service Centre phones ring for 8 min without anybody answering the calls. My wife spoke to the call centre on Tuesday morning and was advised that sorry but I will be on line in 2 hours. (Same BULL SHIT story as before). On Tuesday afternoon she had to escalate the matter again as I was still inactive. I was eventually activated late Tuesday afternoon after sever escalations. I have been unable to do any business transactions for almost 2 weeks due to the poor/bad/disgusting services from Vodacom. To top it all off my data just disappears. Night time data which I have not used GONE!, Night time air time GONE! Vodacom has become the worst service provider I have ever dealt with. I think it is time to move services providers judging by all the complaints logged by other customers