I signed up at Planet Fitness Glenanda in October 2020, I was told by Given that they are running a special that will give me free access to the gym during October, November only pay R199 and December R199, when they started billing me it was this insane amount which I did not agree upon,
I signed the contract on an iPad and the contract was not shown to me...After I saw the billing in November and checked my contract it was all incorrect... (I have all the messages saved where I spoke to Given about the fees)
I spoke to Given and he ensured me that he will discuss the matter with the accounts and sort my account out, till today nothing was done on my account,
I spoke to a very rude lady at planet fitness - kskhosana @ planetfitness . co . za which was not helpful at all as usual!!!