Rider asked for another charge - Consumer Complaint for Food Panda Philippines



SENDER
Mary Joy Allen C. Antonio
I ordered in Mcdonald’s project 8, paid the food and delivery charge thru my debit card. The rider got mad once he reached the destination. He said “the address we input is wrong, we have to pay 150 for another meter charge” he added, the addresss was pinned in “basic needs hardware” But this is the first time someone said out address is pinned in another address. I’m sure it’s our right address, it was set a long time ago and we ordered many times for this said address. He Charged us 150 pesos. I was so disappointed because this is supposed to be a surprise, but he get mad to the one who received the order.
Delivery Issues Photo

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COMPLAINT #7755 - Delivery Issues
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