2000189413 - Order Number not fulfilled - Consumer Complaint for Vodacom - Head Office



SENDER
Maryam Rehman
Hi

I placed an order and paid for a TV on Black Friday under order number 2000189413 in which full money was paid and order processed. Only to receive a message 6 days  later stating that my order cannot be fulfilled due to stock constraints.

There were many other black friday deals I could have made use of to get a good deal on a TV if I knew there was no stock available. My money and thousand other customers who's orders Vodacom could not fulfill lied in your bank account for more than a week if not longer and earned interest.

I demand my order be fulfilled as your site still showed stock available as my money was taken and order completed. Surely a limit as per stock on hand allowed was set on the site. This is a scam to hold clients money in your bank account.
I have saved up an entire year waiting for black friday to purchase a TV and missed many other opportunities because my order was fulfilled with Vodacom when my money was debited from my account

Regards
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COMPLAINT #9382 - Sales Issues
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