Treated with disrespect - Consumer Complaint for Clicks Store - Head Office

Masentle Bridgette Letsoso
Good day

Visited a clicks pharmacy in Bloemfontein CBD at around 16:30 to be precise, my reason for visiting the pharmacy was to get an emergency contraceptive i usually use my medical aid to make a purchase,long story short I was told that my medical Aid does not pay this is when i mentioned that I made a purchase in October i was first made to feel like some irresponsible teenager and was told that "its not funny" so my question was "am i at a local clinic where my sex life is being questioned by some rude nurse I was then told to im using the emergency contraveptive as a prevention substance, Im rather disappointed that a 34 year old woman like myself would be made to feel like ive committed a crime.
COMPLAINT #9292 - Customer Service Issues
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