Judged - Consumer Complaint for PLANET FITNESS - HEAD OFFICE



SENDER
Maurice Scott
On April 4,2021 I was part of an incident and accusation that led to my membership with Planet Fitness being terminated . I don't think I was treated fairly and was doomed from the minute I was accused . Me and a young lady were in the abs room and she abruptly became hostile and belligerent ,making an assumption that I took a photo of her or recorded her . As she approached me I became very uncomfortable and startled , never being in a situation like that , so I remained calm and begin to let her look into my phone . As she begin to look , she snatched my phone and took off running towards the front desk . Her choice of words throughout the incident from beginning to end and actions led me to believe she was very uncomfortable being around men or specifically black men . Not to add she had a very awkward , uneasy body language and facial expression the time I walked in the room .At the time it was no biggie ,because I was used to that , not knowing it would result in such a drastic ,life changing moment . Yes life changing for me . I was scrutinized , judged, manipulated , and treated unfairly and mislead . The managers who handled it only took her word for it when it was my word against hers. I did not aim my camera at her . Not knowingly anyways . The camera was was aiming at myself . Don't know how they concluded I was recording or taking a photo from any video from what I recall taking place . I don't think the video really mattered much anyways . I was already told to be terminated and perhaps terminated before I told my side of the story . There is absolutely no way to prove I was recording her or took a photo regardless of what they believe . I'm not saying if she felt some kinda way that she should have not had a concern because she is human , but I am also human and I felt even more uncomfortable than her giving her attitude and taking my phone and kicked out without a thought. All the staff kept telling me was that it's a zero tolerance atmosphere . Well the zero tolerance didn't pertain to me ? And last I checked , it was a judgement free zone as they advertise. And by all means , I was judged the time I walked in the room and until the ten minutes it took them to draw conclusions . All is ask is this be looked into from higher management so it won't have to be taken any further . I just want a fair opportunity and for someone to look it at from my standpoint . Thanks

Maurice Scott
706-601-4062
Comment
COMPLAINT #13689 - Other Issues
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