Bought a Bosch washing machine and they never exchange or refund! - Consumer Complaint for MAKRO - Head Office



SENDER
Maxine
I bought a Bosch washing machine and due to Covid 19 apparently they were not allowed to exchange or get them to assess the machine in March...

Then again in May was the same issue as the level hasn't changed drastically...

However by then in August the exchange and returns policy had expired so because of this they refusing to change???

How and why is that?

I don't understand this when the entire world is in the midst of crisis they refusing to do what is right!

There's no such thing as a machine giving issues or problems in the third month!

There's no such thing as a machine needing to be fixed in 6months!

There's no such as the machine deteriorating by itself that's bullshit!

It's 13kg if we put bedding it's just bedding for one bed...

If it's towels it's just towels!

My expensive clothes Woolworths underwear,towels beddings etc are all torn and it can't be replaced!

I want a refund or else I will not pay for the amount of the machine for the rest of the account that's left and I will come and throw the machine right there!

I'm going to put you'll on hello Peter I'm pissed off!
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COMPLAINT #7879 - Other Issues
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