No fibre connection - Consumer Complaint for Vodacom - Head Office

I applied for vodacom fibre on 30 November 2020 which is the same day I submitted cancellation to mweb. To date I the router has not been delivered to me, I have no fibre connection. I start work today I need wifi. I have called 4 times nobody can give me correct information. I clled the 14th Dec the consultant tells me to call vuma for router, what bullshit, I call vuma they say router I must get the router from vodacom. I call vodacom again on 21st Dec the consultant said she's sending it for activation again bullshit. Yesterday I was told I need the new router I can't use the old router.. the consultants don't know what they doing.... Im still awaiting a manager to call me this morning to give me feedback from my call yesterday... I'm so frustrated I need to work I had to buy data...i feel vodacom needs to compensate me for all this inconvenience. Since I applied nobody has been in contact with me, I have been calling and not getting the service I needed!!!!!!!!!!!!!!!!!!.