Good day,
I have been trying to cancel my Vodacom sim card that was added to my contract 2 months back. The sim was delivered to me, and I never rica'ed it or activated it.
I have been transferred from one sale's representative to another. I just cannot understand how cancelling a sim card can be so terribly difficult!!!
Please - all I want to do is cancel this sim, I refuse to pay for it leading up to now and in future.
When my contract is up, Vodacom has lost me as a client. The lack of service and unwillingness to help a customer is madness.