Delivery rescheduled - Consumer Complaint for J&T Express Philippines



SENDER
Melanie Rapinan
Supposed to receive my parcel 12/6/2020, however , rider failed to do so, i received a txt message that he wont be able to deliver it on the said date, the following day i called the rider and said it would be deliver , it is now 7pm 12/7/20 until now it was not delivered
Rider name : jan loyd samonte and Bryan Alvarez from jnt bagong silang. I tried calling both riders Bryan is on DNd , jan loyd blocked me. And the bad thing here they set the status to delivery failed due to customer is unavailable, i confronted Jan loyd about it and said they are not allowed to reschedule taht is why they chose customer unavailable.
Comment
COMPLAINT #9553 - Delivery Issues
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