Blatant disregard towards customers - Consumer Complaint for Vodacom - Head Office

I placed a few orders on the vodabucks store on the 18th November 2020. I queried why the first order was pending. They advised tongive it 48 hours to update. It hadn't updated, I was referred to different dept eventually reached the rewards department. Promises made to give me feedback, I kept calling in. Spoke to both team leaders, Anastacia and Ishmael, both made promises never kept.my order was canceled and I was told they will refund as there is no stock. This was aloe because orders oalced for the same items the next day were received. I've emailed myvodaco***@vodacom.co.za and still no response. Vodacom keeps telling me someone will call me but no one calls. I call in everyday and now the team leaders are not even taking my calls. I am going to cancel the debit order on my account because vodacom thinks it's okay to treat people this way especially in a time when finances have been impacted badly. Totally disgusting.