Reference: 1440847 - Consumer Complaint for MAKRO - Head Office



SENDER
Melusi Tlou
Bought a Hi Sense 18 kg washing machine on the 18/01/2021 at Carnival ...on 11/03/2021 the machine could not function and I found out that the plate at the bottom was broken...called the shop and filed complaint (1440847)...they said will send technician...16/03/21 some guy called me to ask for serial number...no updates..

I DON'T WANT THE MACHINE ANYMORE..I WANT TO EXCHANGE FOR ANOTHER BRAND...I CAN EVEN ADD EXTRA MONEY FOR ANOTHER BRAND.

THANKS
Reply by Melusi Tlou on 31 March, 2021
What does it mean...My complain has been approved...


What's the solution???

Frustrated customer
Comment
COMPLAINT #13488 - Refund / Exchange Issues
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