Bought a Hi Sense 18 kg washing machine on the 18/01/2021 at Carnival ...on 11/03/2021 the machine could not function and I found out that the plate at the bottom was broken...called the shop and filed complaint (1440847)...they said will send technician...16/03/21 some guy called me to ask for serial number...no updates..
I DON'T WANT THE MACHINE ANYMORE..I WANT TO EXCHANGE FOR ANOTHER BRAND...I CAN EVEN ADD EXTRA MONEY FOR ANOTHER BRAND.
THANKS
Reference: 1440847 - Consumer Complaint for MAKRO - Head Office
RECIPIENT
MAKRO - Head OfficeReply by Melusi Tlou on 31 March, 2021
Comment What does it mean...My complain has been approved...
What's the solution???
Frustrated customer
What's the solution???
Frustrated customer
COMPLAINT #13488 - Refund / Exchange Issues