Router to be exchanged or refund - Consumer Complaint for PEP STORES



SENDER
Menzi Ngcobo
RECIPIENT
PEP STORES
I bought a router at Montclair pep store on the 7th October 2020 and when I got home I found out that the network they gave me doesn't have a coverage in my area so this morning I went there to find out whether am I liable for refund if not can they give me an all network router
Their answer was no I can't get either of the above and my emotions got into me and I left there on the counter for them to decide what to do with it.in short I lost R600.00 plus the router in less than 24 hours
Comment
COMPLAINT #7226 - Refund / Exchange Issues
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