Abuse of clinic appointment system - Consumer Complaint for Clicks Store - Head Office

Nurses are abusing the clinic appointment system and refuse to take walk in customers even if they are few. I arrived at clinic at 14h45. Doors was closed no patients. The nurse opened the clinic door at 15h10. I asked her for assistance and she said she cannot assist she has an appointment at 15h15 and she needs 30min per patient. Absolute disgusting service for people who are supposed to be more patient centric. This precisely why you will lag behind Dischem. Service is terrible.