Converge text us a wrong account number - Consumer Complaint for Converge ICT Solutions Inc.



SENDER
MHONNALIZA M. BRAVO
I paid in a wrong account numbers because converge text an account number last April 2020 and realize this June 2020 you did not receive our payment upon checking you just send us a wrong account number last April then after 3 months you text us that we need to pay amounting 7000plus I was shocked then I check that it was different account number you sent us before... Converge is the payment name of the company who received it and didn't call us ...please correct this and refund our payment sent it to the correct account number. in times like this 3000 is a big amount and come to think we have no work. please returned our payment.
Reply by Johanna Vea on 10 March, 2021
I experienced the same thing and the same amount. Created a ticket to converge but no response. Where to
Reply by Jovy Bactad on 27 April, 2021
Same experience here. Sent them several emails with screenshots of the payment, no response until now.
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COMPLAINT #4190 - Billing or Collection Issues
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