Unethical treatment - Consumer Complaint for Vodacom - Head Office



SENDER
Michael
Good day



I’m lodging a complaint regarding the unethical manner in which I was handled at the Vodacom Sasolburg store.



1. The lady by the name of Elsie assisted me to open the contract account, I have never received my statements for almost two years, when I inquire about it I was told that the lady that helped me (Elsie) used her email address to receive all my communication.

2. Yesterday (16.06.2020) the very same lady went through Vodacom system took my numbers and called me, it caused chaos in the family and she claimed to my wife that we exchanged numbers.



Please address this matter as I feel harassed.



Regards

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COMPLAINT #3756 - Other Issues
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