I had a contract with Vodacom for 076 423 2995 and 064 680 0806. These were both under the number 082 497 7465 (which was cancelled at an earlier stage)This was for account number 14313686-5.
In December I cancelled the 076 number effective end of January. In January I called to cancel the 064 number effective end of February, and confirmed that the 076 number would be cancelled.
At the end of February I was billed for both numbers, with an increase in price for both contracts. I did not pay it and contacted Vodacom to be sent a new, correct bill. This did not happen. In March I received another bill. Again for both numbers.
Regardless of how hard i tried, no one would help me until the accounts were paid. I thus paid the accounts as they were given to me. I have now received another bill for an outstanding amount. This is ridiculous. I would like to be fully refunded for the money that I had to pay because of inefficiency on the side of Vodacom.
I have emailed customer care with details regarding the transactions, as attached below