Curtain Call - Consumer Complaint for PEP STORES



SENDER
Michele Bowmer
RECIPIENT
PEP STORES
I bought curtains at the PEP Home at Greenacres Bridge. The sales lady told me there were two curtains in the packet - packet doesn't say, when I got home, there was only one. Now I have to spend petrol which is expensive to go back and hope they have another two matching curtains for what I bought. At the time I bought 2 pillows, 3 curtains, and other items. I cannot believe there is only 1 curtain, most windows take two, but I suppose this is just another way to force the customer to buy at a higher cost so PEP can make even more money. I belong to PEP Club by the way and I am very angry about this. The sales person couldn't even help with measurements. Lack of training is no excuse.
Comment
COMPLAINT #2202 - Sales Issues
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