RUDE FOOD PANDA DELIVERY RIDER - Consumer Complaint for Food Panda Philippines



SENDER
Michelle Anne Homoroc
We ordered milk tea at CoCo Fresh Tea and Juice - Molito LifeStyle Center with order number #j1pj-49j0 here at West Parc Drive Muntinlupa City amounting to 169 pesos.. then when our orders were already delivered, this particular rude food panda delivery rider with contact number 09319303202 just immediately got rude for the reason that we didnt tell him that we need a change for our payment (500 pesos). He only gave us a 320 peso change making the latter 11 pesos short in exact, then just immediately run off and leave.

This is our first time experiencing this bad delivery service and since we are the buyer, they should expect that not all the time their buyers have exact money for their payments and them as delivery riders should always have a spare for a change.

In our part we're also aware that yes we dont actually informed the rider or the shop that we're not going to pay with the exact amount. But the way he spoke to us with regards to the situation is just so rude and not acceptable at all. He could have to talk to us nicely but he just run off and leave.

Hope this will be given an immediate action! Cause we as customers didnt deserve this kind of service.

Comment
COMPLAINT #14955 - Delivery Issues
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