On Thursday my 74 year old mother was called by a guy in the so-called Vodacom Shakeoff call centre, telling her about this big prize she has won. R50 000 and 2 S20 Samsung cellphones. So instead of my mother getting scammed I decided my husband should call this guy back to determine if this is on the up and up. He explained the whole process, that they send pin numbers which he did and then he would send an sms in the next 5 minutes. He said we have to pay a R500 donation to either the Brian Habana Fund, Nelson Mandela Fund and there was another one. This was paid via eWallet. My husband paid the money and waited for the sms. The guy called us numerous times to check if we had received the sms, which we hadn't. He called my mom this morning saying that we have to pay another R500 before we can go ahead. My mom refused. He then asked if we want our money refunded which my mom said yes. My husband just called him and he is not answering the phone. I have also just tried and no luck. The number he called from is 082 423 4003 with a voice message saying Vodacom Shakeoff Call Centre. If I don't hear back from Vodacom regarding this so-called competition, I will be taking this matter to Carte Blanche regarding Vodacom scamming people. And further if I have to. If this is the name Vodacom wants for itself, I will gladly give it to you.
I expect this complaint to go to the highest individual in the company, the CEO. I expect an immediate reply to my complaint, otherwise it goes further.