Delivery date according to sms 1/12/2020 - Consumer Complaint for Bradlows - Head Office

we bought a bedset cash on the internet last week, we received a sms telling us that the bed will be delivered on the 1st Desember 2020, Today the 2nd of Desember we found out that the bed was picked up at 15:30 on the 1st of Desember and will only be delivered in 3 to 10 working days, I asked the lady from Bradlows, why did I receive a sms telling me it will be delivered on the 1st Desember 2020, I think it is strange that Bradlows appoint people to answer telephones, and are not able to assist customers