Cashier making a scene. - Consumer Complaint for Clicks Store - Head Office



SENDER
Mihlali Cindy Kulati
Today I'm at Clicks Govern Mbeki, Main Street in PE.
We have just entered the store and looked around a few specials, my boyfriend gets a call and had to leave immediately.
I'm walking him out, on our way out a cashier that had a customer in front of her rudely shouted "social distance" just because I was holding him from behind. I didn't understand the social distance part with someone I was doing shopping with, maybe I was wrong but the shouting part ? I dd not understand. I felt soo disrespected and humiliated because everyone was looking at us and mumbling some were even laughing at us. It was so childish and unprofessional, she should've come to us or ask the security but instead she shouted for everyone to see!
Poor customer service and incompetence!
I had to go back for my shopping only because I needed my baby's things and didn't have a choice, but as for going back ? I am not soo sure.
Anyway the cashier was Defy or Defeny not sure.
Comment
COMPLAINT #9978 - Customer Service Issues
Required to inform you about complaint approval (or reject).
We will not publish your email.