Disrespectful and racist service - Consumer Complaint for PostNet SA

I did not recieve my package for over a week so i went in store to check on it . This is Estcourt postnet 3 hellet road 3310. In store i stood for 5 minutes while the 2 employees continued conversation. The guy that served me stated his name is Siyabonga and the lady said her name is Ndo later on. Im not sure if they gave the correct names.So i had not recieved even a greeting when "siyabonga" tells me "wear a mask" as he continued out of the store. When i returned and the guy finally gets me the package, i enquire as to why i havent recieved an sms , and the 2 employees say that they phone people now and proceeded to show me a paper with "voicemail" on it.i did not recieve any voicemail after checking my phone .i asked them how long has my package been in store and they both say they "dont know",the guy and the lady which im guessing was the manager say this to me.They proceeded to speak to the other 2 "customers" in zulu and one of them came up to me and touched my id card and tried to harrass me by asking racial questions.I am a regular customer and the employeees are always rude .Today is the 29th of October and my package was sent on the 10th of October. Pathetic and racist service from employees at estcourt branch!!!