The delivery boy failed to deliver the item on the day of the delivery. He was not able to locate my address and didnt even reach me thru phonecall. I was the one who called him pa. So if I didnt call, i wont have any update why my parcel wasnt delivered.
What he did was he simply pass or ask some other delivery boy of J&T express to deliver it to our house, on the day that I called him twice (once in the morning and another in the evening because I am confused why my parcel hasnt arrived yet)
This happened twice already. If he is not competitive enough to be a delivery boy, might as well find another job fitted with his skills. I want to understand him and tried to emphatize but he didnt even apologize for the delay he caused.
Because my parcel was passed to one delivery boy to another, the parcel got damaged and had a hole on the bottom part of it. He handled it with carelessness
I hope you will find action to this. Or maybe ask him first why he keeps on asking other delivery boy to deliver the parcel he was assigned to.
Is that even allowed?
Thank you.