Please refer to our ref # 181367182774.
March 18, 2020 the parcel accepted at LBC Isulan branch to be shipped at Cotabato CIty. By April 2,2020 it arrived at Cotabato delivery Team. Unfortunately due to lockdown, it was not collected. when we try to collect the package, they said it was shipped to Manila!
Now both the branches Isulan and Cotabato were not taking responsibilities! we need the parcel to be delivered back to COtabato CIty so we can pick it up! They even said that we have to pay the delivery fee to ship the parcel back to cotabato city!