I have taken a new contract on 21/12/2020, I have not been receiving any calls or sms.
Problem logged on 24/12/2020
Ref. 134870799788549
I really don't know y the ref is so long, maybe because they take soo long to resolve an issue.
I have also called the vodacom store where I have taken this new contract ie.Mall of the South, without any joy.