LOUNGE SET EXCHANGE ORREFUND - Consumer Complaint for Bradlows - Head Office

I MRS M NAICKER PURCHASED A GRAFTON EVEREST LOUNGE SET FROM BRADLOWS PHOENIX . THE LOUNGE SET HAD A FAULT AND GRAFTON EVEREST TOOK IT BACK . AFTER 3 MONTHS WE WERE TOLD THERE IS NO STOCK . WE THEN PAID ANOTHER R2000.00 BRINGING THE TOTAL PAID TO R26000.00 CASH FOR ANOTHER SET . ANOTHER 3 WEEKS AND NOW WE BEEN TOLD NO STOCK AGAIN . THE SALES LADY LIES TO US EVERY DAY AND THE MANAGER ACTS LIKE ITS THE FIRST TIME HE IS WORKING ON THIS ISSUE. PLEASE CAN YOU HELP US WITH THIS ISSUE