Missing amount of refund - Consumer Complaint for FoodPanda - Head Office

1st of all, I placed an order on 9/9/2020 after i got out from graveyard shift. the rider didn't pick up my order. I chatted to get an update but no reply. I waited more than an hour, no call no chat and was so aggravated. Finally he called me just to say hi didn't pick up my order and nothing else he can do as if he did nothing wrong. So i ended up cancelling my order. The chat support promised me that he processed the refund that day and i should wait 30-45 days. So i waited and waited for update. 2days ago i chat with support and found out that they didn't process any refund. So if i didn't chat, no refund will be posted. Now i got my money back. But hey, i was charge P249 and got a refund of 247.88? Is that right after the trouble you've caused? That's only cents but you are stealing money from customers after showing poor service. If you will not address this concern immediately then I'll make sure to let everybody on facebook knows how Foodpanda provided ridiculous service.